Frequently asked questions
We're sorry for the inconvenience, please reach out to us via live chat or voice call on your Trust App for us to investigate this accordingly.
You can find your FairPrice E-Voucher in your app, under Rewards > Coupons > Saved coupons. If you can't find it, please reach out to us via live chat or voice call on your Trust App.
In your Trust App, under Rewards > Coupons > Saved coupons > Redeem, a QR will be shown for use at any FairPrice outlets.
Yes, the FairPrice E-Vouchers are for one-time use only, please ensure that you utilise it in a single transaction.
Your FairPrice E-Voucher is valid at all FairPrice, FairPrice Finest, FairPrice Xtra, FairPrice Shop, Warehouse Club, Unity online and offline stores (except Changi Airport). Voucher validity is stated on the coupon found within your Trust App. Please note that this is a one-time use voucher.
Yes you will. Simply share your referral code found under Profile > Invite Friends in your Trust App with your friend. Both you and your friend will receive a $10 FairPrice E-Voucher each when your friend has successfully signed up for a Trust product using your referral code.
Key in the referral code you've received under "Use Referral Code" at the start of your application. You will receive a $10 FairPrice E-Voucher under "Rewards" once you have successfully registered.
Rest assured that all of the codes are safe to use, each referral code is tied to a different promotion — feel free to use the one that suits you best! Remember, you can only use 1 referral code!
You will receive 1x additional chance for every friend you have successfully referred to sign up for a Trust product. Start referring your friends to join Trust now!
Yes, you can. Go to your referral page and you will see the chances you've accumulated!
Open your Trust App, head over to your profile and tap on the "Invite Friends" to view your referral code.
Open your Trust App, head over to your profile and tap on the "Invite Friends" to share your referral code with your family and friends.
No, only referrers get the additional chance for the Tesla Draw.
The Trust App can only be downloaded from the official Apple App Store or Google Play Store.
