A year of progress with our customers



Wow, how time flies! It’s been a year since Trust launched on 1 September 2022 and we are so excited about what’s happened over the last 12 months.

This time last year, Singapore did not have a digitally-native bank and some questioned if there was a need for one. Fast forward to today, and Trust has become the world’s fastest growing digital bank by market share, with more than 600,000 customers – or 12% of us in Singapore – signing up since our launch. Thank you for putting us on the map!

And you didn’t just sign up – you’ve also been very busy. Together, you’ve spent more than S$1.6 billion on your Trust cards and benefitted from the great range of savings on everyday expenses through the App.

You’ve saved more than S$16 million through FairPrice e-vouchers, earned over 1.4 billion Linkpoints and used more than 2.2 million digital coupons with our wide range of partners across Singapore.

With travel back in full swing, many of you have benefitted from making the Trust card, with its zero FX fee offering, your go-to card for foreign currency transactions. So far, you’ve made over 2.1 million transactions with total savings of more than S$6 million compared with cards that charge FX fees.

At Trust we are focused on innovating to make your life easier and we are humbled by the support you have given us on our market firsts! Trust is the only bank with a fully digital supplementary card application as well as 60-second travel insurance and loan applications. These innovations help you bank easier and they also place Singapore at the forefront of digital innovation.

We trust that all these have helped to make a difference to you and we continue to look for more ways to make your banking experience even more delightful.

Celebrate with Trust

You’ve given us so many reasons to celebrate and that’s why we’re bringing back two of our “greatest hits” just for you. We saw how much you enjoyed the free 1kg bag of rice when we launched and how you loved the Teslas that we gave away. So we now have 100,000 bags of FairPrice rice for you in September and we’re bringing back the lucky draws for two Tesla cars.

We’re also offering you a special set of 1st birthday coupons from 11 amazing partners. This time, the partners we have teamed up with are Burger King, Doctor Anywhere, Domino’s Pizza, Gojek, Gong cha, KFC, Kith Café, Kopitiam, Samsung, ShopBack and TADA.

As you know, referring a friend to Trust is easy and quick to do. This September, we’re doubling our referral rewards to offer you a S$20 FairPrice e-voucher each time you successfully refer someone to Trust. To make this even more rewarding, each referral also gives you 10 chances at winning a Tesla with no limit on how many referrals you can make!

More details for all these special celebration promotions are on our website or in your Trust App.

Dwaipayan Sadhu, Chief Executive Officer of Trust, said: “A huge thank you to our customers who have made our first year such a special one. This is just the beginning for us. We will continue to improve so that our customers benefit from being with Trust and enjoy an innovative and delightful experience.”

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