Key facts sheet for Savings Account by Trust
Minimum balance requirement
Monthly service fee
Account closure fee
Card annual fee
Standing instruction (SI) fee
SI return due to insufficient funds
Card replacement fee
None! Normally it’s S$50 plus GST, but we are waiving this fee until further notice
ATM withdrawal fee charges
We won’t charge an ATM withdrawal fee when you withdraw cash from your account from Trust or Standard Chartered ATMS. For overseas usage, you will usually be able to use your debit card for cash withdrawal unless local regulation does not allow this. If you’ve activated the overseas ATM withdrawal function on the Trust App and you use your debit card overseas to withdraw cash: (1) The foreign currency withdrawal amount will be converted from US dollars into Singapore dollars at the foreign exchange rate provided by Visa with no fee from Trust (and if it’s not in US dollars, it will first be converted to US dollars). (2) We’ll take the Singapore dollar amount out of your account. The overseas ATM operator may charge a fee for overseas withdrawals.
Foreign currency transaction
If you use your debit card to pay in a foreign currency (or get a refund in a foreign currency), here’s what will happen: (1) The foreign currency amount will be converted from US dollars into Singapore dollars at the foreign exchange rate provided by Visa with no fee from Trust (and if it’s not in US dollars, it’ll first be converted to US dollars). (2) For a debit transaction, we’ll take the Singapore dollar amount out of your account. (3) For a refund, we’ll credit the Singapore dollar amount to your account. Please remember that some transactions may be processed overseas even if displayed in Singapore dollars. We will consider these transactions as using your debit card in a foreign currency. Check with the retailer if you’re not sure.
Dynamic currency conversion (DCC)
If your foreign currency transactions (including overseas and online transactions) are converted into Singapore dollars via DCC, this means that the process of conversion and the exchange rate applied will be determined by the relevant DCC service provider and not by us.
Lost/stolen card liability
If you lose your Trust card, please notify us immediately by contacting us via the Trust App or by calling us at (+65) 313-87878 (313-TRUST). Your liability shall be limited to S$100 if you comply with the section of our general T&Cs on unauthorised transactions.
We will credit Linkpoints to you as soon as your transactions are posted. We will credit bonus Linkpoints once you meet the Min Monthly Spend requirements. Min Spend requirements are based on transactions that are posted and completed on your account. If we hear that you’ve changed your NTUC Union membership status, we will update our records. You will start to enjoy your new benefits on the 1st day of the next month after your Union membership is updated on the Trust App.
FPG groceries includes FairPrice, FairPrice Finest, FairPrice Xtra, FairPrice Xpress, FairPrice Online, Warehouse Club, Unity, and Cheers stores (excluding FairPrice Xpress and Cheers outlets located within Esso stations). FPG food includes participating Kopitiam stalls and Kopitiam top-up cards. FPG groceries and food spend will, together, also be referred to as FPG spend. Transactions must be posted before they qualify.
Eligible Spend refers to all Visa transactions made on your debit card, excluding FPG spend and ineligible transactions. You will receive 0.22% Linkpoints on all Eligible Spend, with no cap. See our FAQs for the list of ineligible transactions.
Min Monthly Spend refers to required Eligible Spend in a calendar month to earn any bonus rate. This requirement is waived for the first calendar month in which your debit card is approved. For example, if your debit card is approved on 1 Apr 2024 or 20 Apr 2024, you will not need to meet the Min Monthly Spend in Apr 2024 for any bonus rate.
The Base Rate includes the 0.5% Linkpoints given by FPG for FPG groceries (including Cheers). The additional Base Rate Linkpoints of 2% is exclusive to all FairPrice Members (NTUC Union members who are shareholders of FairPrice) for all FPG groceries purchases (excluding Cheers), capped at 12,000 Linkpoints per year.
The Monthly Bonus Rate is applicable on FPG spend. The Monthly Bonus Rate will be awarded as soon as you meet the Min Monthly Spend requirement. The Monthly Linkpoints Cap applies to your total FPG spend in a calendar month. For example, if your debit card is approved on 10 Apr 2024, the Monthly Linkpoints Cap will apply to your total FPG spend in Apr 2024.
Quarterly Bonus Rates apply to FPG spend. The applicable Quarterly Bonus Rate will be awarded as soon as you meet the applicable Min Monthly Spend requirement for three consecutive months, starting from the first month that your debit card is approved. Quarterly Linkpoints Caps apply to your total FPG spend, depending on your Min Monthly Spend. Any Quarterly Linkpoints Cap changes will apply from the date mentioned in this KFS. This means that, for example, when the Quarterly Linkpoints Cap changes from 3,500 Linkpoints to 2,500 Linkpoints in Apr 2024 and if your quarter ends in or after Apr 2024, then the new cap will apply to your quarter.
The FairPrice Annual Member Bonus (for FairPrice Members only) is applicable for FPG groceries (excluding Cheers) and is subject to approval at the FairPrice annual general meeting, capped at 12,000 Linkpoints per year.
The following transactions are not qualifying retail transactions: use of your Trust card as an ATM card at an EFTPOS terminal, SOCASH transactions, balance transfers to your Trust card, paying online bills using your savings account, payments to loans/credit facilities/deposit accounts, top-ups of any stored value facility, paying bills at AXS using your savings account, any fees and charges (including annual fees, interest charges, administrative fees, cash advance fees, finance charges, late payment charges, and other miscellaneous fees and charges), balance owing on your credit card from previous months, transactions you make on your Trust card as a supplementary credit cardholder (as these transactions will be attributed to the main cardholder), betting and gambling related transactions, and any other transactions as we may decide.
Information you see on ATMs about your account (if available), for example your credit or debit balance, may not show the most up to date balance at that time. If any ATM does not allow you to choose the account you wish to use for the withdrawal, the order of accounts we debit is in accordance with our usual practice. If you are unsure, you shouldn’t proceed with the withdrawal.
Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law.
This Key Facts Sheet is correct as at the date last updated.
Last updated on: 26 February 2024, Version: 14