Key facts sheet for Trust Link Credit Card and NTUC Link Credit Card

Annual fee charges

None, for both main cardholders and supplementary cardholders!

Cash advance fees

None! (Only applicable to main cardholders as supplementary cardholders cannot take out a cash advance.)

Card replacement fee

None! Normally it’s S$50 plus GST, but we are waiving this fee until further notice.

ATM withdrawal fee charges

We won’t charge an ATM withdrawal fee when you get a cash advance on your credit card from Trust or Standard Chartered ATMs. For overseas usage, you may also be able to get a cash advance depending on local regulation. If you’ve activated the overseas ATM withdrawal function on the Trust App and you use your credit card overseas to withdraw cash: (1) The foreign currency withdrawal amount will be converted from US dollars into Singapore dollars at the foreign exchange rate provided by Visa with no fee from Trust (and if it’s not in US dollars, it’ll first be converted to US dollars). (2) We’ll process the Singapore dollar amount on your credit card. The overseas ATM operator may charge a fee for overseas withdrawals. (Only applicable to main cardholders as supplementary cardholders cannot take out a cash advance.)

Foreign currency transactions

If you use your credit card to pay in a foreign currency (or get a refund in a foreign currency), here’s what will happen: (1) The foreign currency amount will be converted from US dollars into Singapore dollars at the foreign exchange rate provided by Visa with no fee from Trust (and if it’s not in US dollars, it’ll first be converted to US dollars). (2) For a credit transaction, we’ll process the Singapore dollar amount on your credit card. (3) For a refund, we’ll credit the Singapore dollar amount on your credit card. Please remember that some transactions may be processed overseas even if displayed in Singapore dollars. We will consider these transactions as using your Trust card in a foreign currency. Check with the retailer if you’re not sure.

Dynamic currency conversion (DCC)

If your foreign currency transactions (including overseas and online transactions) are converted into Singapore dollars via DCC, this means that the process of conversion and the exchange rate applied will be determined by the relevant DCC service provider and not by us. 

Late payment charges

A late payment charge of S$100 will be charged to the main cardholder if the minimum amount due is not received by the due date.

Interest-free credit period

The interest-free credit period is applicable if the main cardholder chooses to make full payment. There is no interest-free credit period for cash advances, and interest accrues from the date you take a cash advance until it’s paid off in full. 

Minimum amount due

The minimum payment due is: (a) The greater of either S$50 or 1% of principal, plus (b) interest, fees and charges, and (c) any overlimit amount and past due amount. See below for calculation details. 

Interest for purchases

Effective Interest Rate (EIR): Charged per annum based on a 365-day year (minimum). If payment is not made in full by the due date, interest will be calculated daily from the respective transaction dates for all transactions until the date the payment is received. Please see below for EIR on in annual and daily terms.

Transactions on or before 29 February 2024 Annual: 26.9% p.a. Daily: 0.074%

Transactions from 1 March 2024 Annual: 27.9% p.a. Daily: 0.077%

Interest for cash advance 

Effective Interest Rate (EIR): Charged per annum based on a 365-day year (minimum). Interest will be calculated daily on the amount withdrawn from the date of the transaction until the date of full payment.

Transactions on or before 29 February 2024 Annual: 26.9% p.a. Daily: 0.074%

Transactions from 1 March 2024 Annual: 27.9% p.a. Daily: 0.077%

Payment order

If full payment is not received by Trust by the due date, we may apply prior payments we received to pay: (a) interest, (b) fees, (c) any balance (principal balance) shown on the statement with the balance attracting the highest interest rate paid off first, then (d) other balances, interest, and fees on the account not shown on the statement (in this order).

Lost/stolen card liability

If you lose your credit card or supplementary card, please notify us immediately contacting us via the Trust App or by calling us at (+65) 313-87878 (313-TRUST). Your (and if you are a supplementary cardholder, then the main cardholder’s) liability shall be limited to S$100 if you comply with the section of our General T&Cs on unauthorised transactions.

Credit report

If you wish to have a free credit report, you may get it within 30 days from the date of approval or rejection of your credit card application via the Credit Bureau Singapore website (www.creditbureau.com.sg), or present the approval or rejection email and your NRIC/passport to the Credit Bureau Singapore office. Only applicable to main cardholders. 

If you’ve only paid the minimum amount due by the due date in your statement, you must pay interest on the remaining unpaid amount.

If we do not receive the full amount you owe, or the minimum amount due, by the due date: (1) You must pay interest on the unpaid amount. See above for more details on interest rates. (2) You must pay any late payment charges. See above for more details on charges. In addition, we may stop you from charging further amounts to your credit card and any supplementary card. Not paying in full can negatively impact your credit rating and can affect your access to future loans from other lenders. We will also take action to collect any unpaid dues, including legal action if necessary.