Key facts sheet for Trust Link Credit Card and NTUC Link Credit Card

All the things you need to know
CC - Title

Perks and features - What's in it for you
CC - Perks and features

Linkpoints Rewards for Union Members (before 1 Apr 2024)
CC - LP (Union)

Linkpoints Rewards for Non-Union Members (before 1 Apr 2024)
CC - LP (non Union)

Linkpoints Rewards for Union Members (from 1 Apr 2024)
CC - LP (Union) (1 Apr 2024)

Linkpoints Rewards for Non-Union Members (from 1 Apr 2024)
CC - LP (Non-Union) (1 Apr 2024)

Transparency and simplicity
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One card, two functions!
CC - One card

Keeping you secure
CC - Security

Wait, there's more!
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For Supplementary cardholders
CC - Supplementary Card

Everything on fees and interest

Annual fee charges

None, for both main cardholders and supplementary cardholders!

Cash advance fees

None! (Only applicable to main cardholders as supplementary cardholders cannot take out a cash advance.)

Card replacement fee

None! Normally it’s S$50 plus GST, but we are waiving this fee until further notice.

ATM withdrawal fee charges

We won’t charge an ATM withdrawal fee when you get a cash advance on your credit card from Trust or Standard Chartered ATMs. For overseas usage, you may also be able to get a cash advance depending on local regulation. If you’ve activated the overseas ATM withdrawal function on the Trust App and you use your credit card overseas to withdraw cash: (1) The foreign currency withdrawal amount will be converted from US dollars into Singapore dollars at the foreign exchange rate provided by Visa with no fee from Trust (and if it’s not in US dollars, it’ll first be converted to US dollars). (2) We’ll process the Singapore dollar amount on your credit card. The overseas ATM operator may charge a fee for overseas withdrawals. (Only applicable to main cardholders as supplementary cardholders cannot take out a cash advance.)

Foreign currency transactions

If you use your credit card to pay in a foreign currency (or get a refund in a foreign currency), here’s what will happen: (1) The foreign currency amount will be converted from US dollars into Singapore dollars at the foreign exchange rate provided by Visa with no fee from Trust (and if it’s not in US dollars, it’ll first be converted to US dollars). (2) For a credit transaction, we’ll process the Singapore dollar amount on your credit card. (3) For a refund, we’ll credit the Singapore dollar amount on your credit card. Please remember that some transactions may be processed overseas even if displayed in Singapore dollars. We will consider these transactions as using your Trust card in a foreign currency. Check with the retailer if you’re not sure.

Dynamic currency conversion (DCC)

If your foreign currency transactions (including overseas and online transactions) are converted into Singapore dollars via DCC, this means that the process of conversion and the exchange rate applied will be determined by the relevant DCC service provider and not by us. 

Late payment charges

A late payment charge of S$100 will be charged to the main cardholder if the minimum payment is not received by the due date.

Interest-free credit period

The interest-free credit period is applicable if the main cardholder chooses to make full payment. There is no interest-free credit period for cash advances, and interest accrues from the date you take a cash advance until it’s paid off in full. 

Minimum payment due

The minimum payment due is: (a) The greater of either S$50 or 1% of principal, plus (b) interest, fees and charges, and (c) any overlimit amount and past due amount. See below for calculation details. 

Interest for purchases

Effective Interest Rate (EIR): Charged per annum based on a 365-day year (minimum). If payment is not made in full by the due date, interest will be calculated daily from the respective transaction dates for all transactions until the date the payment is received. Please see below for EIR on in annual and daily terms.

Transactions on or before 29 February 2024 Annual: 26.9% p.a. Daily: 0.074%

Transactions from 1 March 2024 Annual: 27.9% p.a. Daily: 0.077%

Interest for cash advance 

Effective Interest Rate (EIR): Charged per annum based on a 365-day year (minimum). Interest will be calculated daily on the amount withdrawn from the date of the transaction until the date of full payment.

Transactions on or before 29 February 2024 Annual: 26.9% p.a. Daily: 0.074%

Transactions from 1 March 2024 Annual: 27.9% p.a. Daily: 0.077%

Payment order

If full payment is not received by Trust by the due date, we may apply prior payments we received to pay: (a) interest, (b) fees, (c) any balance (principal balance) shown on the statement with the balance attracting the highest interest rate paid off first, then (d) other balances, interest, and fees on the account not shown on the statement (in this order).

Lost/stolen card liability

If you lose your credit card or supplementary card, please notify us immediately contacting us via the Trust App or by calling us at (+65) 313-87878 (313-TRUST). Your (and if you are a supplementary cardholder, then the main cardholder’s) liability shall be limited to S$100 if you comply with the section of our General T&Cs on unauthorised transactions.

Credit report

If you wish to have a free credit report, you may get it within 30 days from the date of approval or rejection of your credit card application via the Credit Bureau Singapore website (www.creditbureau.com.sg), or present the approval or rejection email and your NRIC/passport to the Credit Bureau Singapore office. Only applicable to main cardholders. 

What happens if the main cardholder doesn't pay in full?

If you’ve only paid the minimum payment by the due date in your statement, you must pay interest on the remaining unpaid amount.

If we do not receive the full amount you owe, or the minimum payment, by the due date: (1) You must pay interest on the unpaid amount. See above for more details on interest rates. (2) You must pay any late payment charges. See above for more details on charges. In addition, we may stop you from charging further amounts to your credit card and any supplementary card. Not paying in full can negatively impact your credit rating and can affect your access to future loans from other lenders. We will also take action to collect any unpaid dues, including legal action if necessary.

Calculation of minimum payment
CC - Calculation of min payment

Other important points
  1. We will credit bonus Linkpoints once you (or if you are a supplementary cardholder, then the main cardholder) meet(s) the Min Monthly Spend requirements. Min Spend requirements are based on transactions that are posted and completed on the account. If we hear that you’ve changed your NTUC Union membership status, we will update our records. You will start to enjoy your new benefits on the 1st day of the next month after your Union membership is updated on the Trust App. For supplementary cardholders, you will collect bonus Linkpoints at the same rate as your main cardholder.

  2. FPG groceries includes FairPrice, FairPrice Finest, FairPrice Xtra, FairPrice Xpress, FairPrice Online, Warehouse Club, Unity, and Cheers stores (excluding FairPrice Xpress and Cheers outlets located within Esso stations). FPG food includes participating Kopitiam stalls and Kopitiam top-up cards. FPG groceries and food spend will, together, also be referred to as FPG spend. Transactions must be posted before they qualify.

  3. Eligible Spend refers to all Visa transactions made on your credit card or supplementary card, excluding FPG spend and ineligible transactions. You (or if you are a supplementary cardholder, then the main cardholder) will receive 0.22% Linkpoints on all Eligible Spend, with no cap. See our FAQs and Product Terms for the list of ineligible transactions.

  4. Min Monthly Spend refers to required Eligible Spend in a calendar month to earn any bonus rate. This requirement is waived for the first calendar month in which your (or your main cardholder’s, if you are a supplementary cardholder) credit card is approved. For example, if your (or your main cardholder’s, if you are a supplementary cardholder) credit card is approved on 1 Apr 2024 or 20 Apr 2024, you will not need to meet the Min Monthly Spend in Apr 2024 for any bonus rate.

  5. The Base Rate includes the 0.5% Linkpoints given by FPG for FPG groceries (including Cheers). The additional Base Rate Linkpoints of 2% is exclusive to all FairPrice Members (NTUC Union members who are shareholders of FairPrice) for all FPG groceries (excluding Cheers), capped at 12,000 Linkpoints per year.

  6. The Monthly Bonus Rate is applicable on FPG spend. The Monthly Bonus Rate will be awarded as soon as you (or if you are a supplementary cardholder, then your main cardholder) meet(s) the Min Monthly Spend requirement. The Monthly Linkpoints Cap applies to you and your supplementary cardholders’ total FPG spend in a calendar month. For example, if your (or your main cardholder’s, if you are a supplementary cardholder) credit card is approved on 10 Apr 2024, the Monthly Linkpoints Cap will apply to your (or you and your main cardholder’s, if you are a supplementary cardholder)) total FPG spend in Apr 2024.

  7. Quarterly Bonus Rates apply to FPG spend. The applicable Quarterly Bonus Rate will be awarded as soon as you (or your main cardholder, if you are a supplementary cardholder) meet(s) the applicable Min Monthly Spend requirement for three consecutive months, starting from the first month that your (or your main cardholder’s, if you are a supplementary cardholder) credit card is approved. Quarterly Linkpoints Caps apply to your (or you and your main cardholder’s, if you are a supplementary cardholder) total FPG spend, depending on your Min Monthly Spend. Any Quarterly Linkpoints Cap changes will apply from the date mentioned in this KFS. This means that, for example, when the Quarterly Linkpoints Cap changes from 7,500 Linkpoints to 5,000 Linkpoints in Apr 2024 and if your quarter ends in or after Apr 2024, then the new cap will apply to your quarter.

  8. The FairPrice Annual Member Bonus (for FairPrice Members only) is applicable for FPG groceries (excluding Cheers) and is subject to approval at the FairPrice Annual General Meeting, capped at 12,000 Linkpoints per year.

  9. Information you see on ATMs about your account (if available), for example your credit or debit balance, may not show the most up to date balance at that time. If any ATM does not allow you to choose the account you wish to use for the withdrawal, the order of accounts we debit is in accordance with our usual practice. If you are unsure, you shouldn’t proceed with the withdrawal.

This Key Facts Sheet is correct as at the date last updated.

Last updated on: 26 February 2024, Version: 17